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Frequently Asked Questions about Staying at Latitude 10

Hotel Information

HOW DO I GET TO LATITUDE 10
HOW LONG SHOULD I STAY?

Stay as long as you can. Leaving Latitude 10 can be hard… We recommend guests stay at least four nights to fully take advantage of the Latitude 10 experience and all there is to do and see in Santa Teresa area.

WHAT SHOULD I BRING?

The resort’s dress code is informal. Here is a list of suggested items to bring along; Please keep in mind that there are luggage restrictions on domestic flights (additional luggage can usually be accommodated for an extra charge).

  • Lightweight, casual clothing.
  • Bathing suit and sunscreen.
  • Sturdy shoes or hiking boots for activities and nature hikes.
  • Light raincoat when visiting during the rainy season.
  • A flashlight and a refillable water bottle.
  • … don’t worry about bringing extra clothing, the resort offers laundry service.
WHEN IS CHECK IN AND CHECK OUT?

Check in time is at 2:00 pm. If you should arrive earlier than this, we will do our best to have your room ready; in case this is not possible, we will store your belongings and you may begin to enjoy all our hotel facilities! The resort’s check out time is at 11:00 am. If you would like to leave later in the day, please consult with our staff to make the necessary arrangements, and if possible, we will be happy to accommodate a late check out.

IS LATITUDE 10 SUITABLE FOR CHILDREN?

Absolutely! Latitude 10 is an ideal location for a family vacation. Children under 4 years old are free of charge, sharing the room with an adult. Children 4 to 11 years pay $50 per night, sharing the room with an adult.

CAN EVERYTHING BE PAID IN US DOLLARS OR DO I NEED LOCAL CURRENCY?

While staying at Latitude 10 cash will not be necessary. All your expenses may be charged to your room and settled upon check out; we accept US dollars, Colones and all major credit cards. When going on tours or visiting the town of Santa Teresa, carrying smaller denomination US bills are recommended as well as some local currency. Costa Rica’s currency is called the Colon. Most businesses and restaurants accept US dollars. Euros and other currencies are not commonly accepted in Costa Rica.

HOW DO I PAY?

We customarily ask our direct bookings to prepay us by credit card. We send you a credit card authorization form by email and you send us back the completed form. You may pay for your extra charges at the lodge by credit card as well. We prefer Visa or MasterCard, but also accept all other major credit cards such as American Express and Diners.

WHAT IS YOUR CANCELLATION POLICY?

All reservations must be paid in advance unless other conditions specified. We accept cancellations up to 30 days before arrival in Green Season, 60 days in High Season and 90 days in Holiday Season without any penalty; after that no show charges may apply. Cancellation policies may apply if a reservation is modified 30 days before arrival in Green Season, 60 days in High Season and 90 days in Holiday Season or less prior to the arrival date. In the case that we are able to re-sell the rooms, a 100% reimbursement will be made.

IS THE BEACH SAFE FOR SWIMMING?

The beach directly in front of Latitude 10 is very rocky and we recommend you wade in the tide pools that are formed in low tide for swimming and beginner surfers Playa Hermosa is the best. For advanced and pro surfers playa Santa Teresa Beach Break is the best.

DO THE ROOMS HAVE A/C?

Latitude 10’s casitas have fans but no air conditioning and we’ve found that the majority of our guests are very comfortable and appreciative of the open air feeling. The casitas are tucked amongst the native vegetation and the wooden structures have shades but no glass windows, allowing the constant flow through the spacious rooms.

DO THE ROOMS HAVE T.V./CABLE?

No. We aim to provide a break free from television and the everyday routine.

IS THERE TELEPHONE ACCESS IN THE ROOMS?

No but there is a direct dial phone for local and international calls at the office if needed. Cell phones work in most areas on the property.

IS THERE INTERNET ACCESS?

Yes, we have Wi-Fi access at the Clubhouse & Lounge area, but it might be somewhat unreliable due to our remoteness.

AM I ALLOWED TO SMOKE ON THE HOTEL PREMISES?

Costa Rica passed a strict non-smoking legislation and it is now prohibited to smoke in public places. Please be aware that you will be unable to smoke on our premises during your stay. Thank you for understanding.

Travel Information:

Health & Weather

WHAT MEDICAL PREPARATIONS DO I NEED TO TAKE BEFORE LEAVING?

Should you have special medical needs, please let us know ahead of time by filling out this form. This includes any allergies (such as, bee stings, nuts, shellfish, etc.). Otherwise, no immunizations, shots, inoculations or vaccinations are required to enter Costa Rica. The only notable disease problem reported in some locations of the country in the last few years is occasional localized dengue fever (spread by mosquitoes in certain urbanized locations with stagnant water and a history of the disease).

DO I NEED A VISA?

Below we’ve included some general guidelines, but please check with your airline or travel agent to confirm your legal requirements for entering Costa Rica. All visitors to Costa Rica need to have a passport valid for at least six months at date of entry.

VISAS

1. Not required for nationals of the USA, Argentina, Austria, Belgium, Brazil, Canada, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Israel, Italy, Japan, Korea (Rep), Liechtenstein, Luxembourg, Monaco, The Netherlands, Norway, Panama, Paraguay, Poland, Portugal, Puerto Rico, Romania, Spain, Sweden, Switzerland, Trinidad Tobago, Uruguay and the UK and its dependencies for stays of up to 90 days.

2. Not required for nationals of Antigua & Barbuda, Australia, The Bahamas, Barbados, Belize, Bolivia, Bulgaria, Chile, Dominica, El Salvador, Estonia, Grenada, Guatemala, Guyana, Honduras, Iceland, Ireland, Jamaica, Kenya, Mexico, New Zealand, The Philippines, Russian Federation, St Kitts & Nevis, St Lucia, St Vincent & The Grenadines, San Marino, Singapore, Slovak Republic, South Africa*, Surinam, Taiwan (China), Turkey, Vatican City and Venezuela for stays of up to 30 days.

DO I NEED TRAVEL INSURANCE?

The sole responsibility lies with the guests to ensure that they have comprehensive travel and medical insurance to cover themselves as well as any dependents or travelling companions for the duration of their trip to Costa Rica. This insurance should include but is not limited to the following:

  • emergency evacuation expenses
  • medical expenses
  • repatriation expenses
  • cancellation or curtailment of trip
  • damage/theft/loss of personal luggage, money and goods

Most Costa Rican doctors and hospitals expect payment in cash, regardless of whether you have travel health insurance or not. If you develop a life-threatening medical problem, you’ll probably want to be evacuated to a country with state-of-the-art medical care. As this may cost tens of thousands of dollars, be sure you have insurance to cover this before you leave home. A list of medical evacuation and travel insurance companies is on the website of the US State Department. If your health insurance does not cover you for medical expenses while you are abroad, you should consider supplemental insurance. It might pay to find out in advance if your insurance plan will make payments directly to providers or if they reimburse you later for any overseas health expenditures.

We also recommend that you take out travel insurance that will cover cancellation fees that might occur in case you have to cancel or postpone your travels.

Our guests have had good comments about travel insurance from Preferred Adventures Ltd, in St Paul, MN and Square Mouth.

HOW CAN I OFFSET MY CARBON EMMISSIONS?

Carbon offsets are voluntary donations made by individuals, companies, or governments that compensate, or offset, greenhouse gas emissions from transportation, electricity use, and other sources. In an effort to promote sustainable development and tourism, the Costa Rican Ministry of Environmental Affairs has created a program in which tourists can compensate the carbon emissions caused by their international flights by investing in programs that preserve and reforest natural areas within Costa Rica.

WHAT IS THE WEATHER LIKE IN SANTA TERESA?

Costa Rica is a tropical country located between 8 and 11 degrees north of the equator. It has twelve bio–climates, three different rainfall regimes and many microclimates, so researching its climatic conditions can be an almost never–ending task.

Although Costa Rica is considered to have a stable climate, it is important to note that different temperature and weather conditions may be experienced within the same day, or within short distances, due mostly to the rugged terrain of this mountainous country. There are two well defined seasons: the green season (invierno), and the dryer summer season (verano), with one main difference between them: rainfall averages. Dry season runs from December to April, and the green season from May to November. Rainfall averages for the country may reach the highest point during the months of September and October.

Seasonal changes don’t bring significant changes in temperatures, although nights may be cooler in some areas during the rainy season. Mornings will most commonly be sunny all year round.

Climate Chart for Santa Teresa:

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Avg. Max. Temp. (F) 86 88 88 88 85 84 84 84 83 82 82 84
Avg. Min. Temp 75 75 76 77 76 74 74 74 73 73 73 74
Avg. Rainfall (inches) 0,17 0,14 0,01 1,44 9,52 7,34 4,60 6,61 9,53 11,10 3,75 0,84
WHAT IF THERE IS A MEDICAL EMERGENCY?

There is an emergency clinic about 30 minutes from the hotel, in Cobano. It is a small, very basic clinic. We have a doctor on call in Santa Teresa for minor health related problems. San José is 5 hours by car or a 25 minute flight away and offers excellent state of the art hospitals and treatments by well educated doctors. Our staff is trained in first aid.

WHAT ABOUT BUGS AND INSECT REPELLANT?

We are fortunate to be located in the middle of a beautiful tropical jungle. With this in mind, you may be lucky enough to encounter all sorts of wildlife and insects. They are harmless, but if you happen to be allergic to ants, bees, spiders or mosquito stings, we have anti allergic medicine in our reception office. Insect repellents are provided in your suite, free of charge. At nighttime, we will pull down the canopy over your bed to keep mosquitoes away!

WHERE SHOULD I STAY OVERNIGHT IN SAN JOSÉ?

Many international flights arrive to San José in the evening and you might want to spend a night in or around San José. There is a great variety of hotels to choose from. We highly recommend that you stay at either of our Cayuga Collection hotels:

Finca Rosa Blanca Coffee Plantation & Inn: easily located 15 minutes from Juan SantamariaInternational Airport and surrounded by coffee plantations, volcanoes and lush gardens,Finca Rosa Blanca is a renowned hideaway, famous for its organic gourmet cuisine, superior comfort and service to their guests.

Hotel Grano de Oro: this lovely hotel is a sanctuary in the heart of San José, 20 minutes from the international and 10 minutes from the domestic airports. Converted from a Tropical Victorian mansion, the 40 room hotel maintains the warmth and comfort of a private home with all the amenities of a fine hotel. French Chef Francis Canal merges Costa Rican Tropical with European cuisine to create a very unique dining experience in the hotel´s popular restaurant. The hotel is ideally located for exploring San José and its museums and other local sites as well as for enjoying a host of daytrips to the rainforest, volcanoes or experiencing the thrill of white water rafting.

WHAT OTHER COSTA RICAN HOTELS OR TOURIST ATTRACTIONS DO YOU RECOMMEND?
WHO OWNS AND OPERATES LATITUDE 10?

The owners are the developers Bob Florsheim and Rick Hughes. They built the property as a private Vacation Tropical Paradise/Residence and turned it to a resort since they wanted to share the experience with more people.

Their goal was to build an eco-friendly destination for friends, family and guests. “The low impact in nature and being surrounded by animals is one of the best experiences we can have”. The eco concept was always the target, and the casitas were placed on the property thinking about not cutting any trees.

Since 2007 Latitude 10 is managed by Cayuga Sustainable Hospitality, a Costa Rica based hospitality management company that develops and manages eco-lodges, sustainable resorts and green hotels in Latin American and the Caribbean. All Cayuga Collection properties are certified or in the process of being certified for their sustainable practices, nature conservation and the improvement of the local communities where they are located. For more details please visit www.cayugacollection.com.